Privacy Policy

Lakes Wellness Spa & IV PLLC
DBA: Lakes Wellness Medical Spa
Last Updated: 12/09/2025

Lakes Wellness Spa &amp; IV PLLC, doing business as Lakes Wellness Medical Spa (“we”, “our”, or “us”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, receive services in our medical spa, or interact with us electronically or in person.

By using our website or services, you consent to the practices described in this policy.

1. Business Information
Legal Business Name: Lakes Wellness Spa &amp; IV PLLC
DBA Name: Lakes Wellness Medical Spa
Address: 1100 Washington Ave, Suite #1, Detroit Lakes, MN
Phone: 218-850-9073
Email: info@lakeswellnessspa.com

2. Information We Collect
A. Personal InformationName

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Name
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Email address
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Phone number
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Mailing address
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Date of birth
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Payment information
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Appointment details
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Service history
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Photos (with explicit consent)
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B. Mobile Information
If you provide your mobile number, we may use it for:

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Appointment confirmations or updates
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Customer service communication
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Optional marketing text messages (only with opt-in consent)

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.
This includes text messaging originator opt-in data and consent; such information will not be shared with third parties.

C. Health Information / PHI
As a medical spa, we may collect limited health information in compliance with HIPAA where applicable.D. Website & Technical Data

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IP address
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Browser type
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Device information
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Cookies and browsing behavior
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Online appointment information
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3. How We Use Your Information
We use your information to:

Provide, manage, and improve our services

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Schedule and confirm appointments
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Maintain accurate treatment and client records

Communicate updates, promotions, or service changes (with consent)

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Process payments and send receipts
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Enhance our website experience
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Comply with Minnesota and federal legal obligations

4. How We Share Your Information
We DO NOT sell personal information, mobile numbers, or PHI.
We may share information only in the following circumstances:

A. With Service Providers

Third-party partners such as:

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Payment processors
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Scheduling software
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Email/SMS platforms
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B. For Legal or Safety Reasons

C. Medical Collaboration (With Consent)

5. HIPAA & Medical Data Protection
We adhere to HIPAA regulations where applicable.
We protect PHI through secure systems, limited staff access, encryption, and confidentiality training.

6. SMS, Email & CAN-SPAM Compliance
We comply with Minnesota solicitation laws, FCC wireless rules, and the CAN-SPAM Act.

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Opt out of SMS anytime by replying STOP
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Unsubscribe from emails via link or request

We do not share your mobile number or personal information with third parties for marketing or promotional purposes.

7. Cookies & Website Tracking
Used for website functionality, analytics, and personalized experience.

8. Data Security
We use industry-standard protections including SSL encryption, firewalls, and secure payment processors.

9. Your Rights (Minnesota & Federal)
You may request access, correction, deletion, or limitation of your personal data by contacting us at info@lakeswellnessspa.com.

10. Children’s Privacy
Not intended for minors under 18 without consent.
We comply with COPPA and do not knowingly collect data from children under 13.

11. Changes to This Privacy Policy
Any updates will include a new “Last Updated” date.

12. Contact Us
Lakes Wellness Spa & IV PLLC
DBA Lakes Wellness Medical Spa
1100 Washington Ave, Suite #1
Detroit Lakes, MN
Phone: 218-850-9073
Email: info@lakeswellnessspa.com